Looking for the right opportunity to join a best in class team? If you are high energy, driven and passionate we want you!
TFG Financial Corporation (formerly Travelers Financial Corp) is one of the largest independent commercial equipment finance companies in Canada. TFG offers a wide range of financing solutions to commercial and industrial sectors, including heavy equipment, transportation, mining, oil, gas, manufacturing, construction and government infrastructure.
BI-LINGUAL (FRENCH/ENGLISH) CUSTOMER SERVICE REPRESENTATIVE
The Customer Service Representative is responsible for handling incoming and outgoing telephone inquiries from customers with an outstanding level of service as well as preparing administrative paperwork related to customer contracts.Responsibilities:
Create an excellent customer service experience by:
Who You Are:
- Responding to and solving customer inquiries in a professional and prompt manner
- Responding to customer inquiries with accurate information and updating loan information as required;
- Following up with customers to gain missing information and settle customer issues;
- Coordinating loan documentation and required information
- Verifying and updating customer information
- Previous experience in a customer service capacity is an asset
- Excellent communication skills, both written and verbal.
- Experience with Microsoft operating systems including Word, Excel, and Outlook
TFG Financial requires individuals who are fully fluent in both French and English.Job Type:
Send Resume and Cover Letter to firstname.lastname@example.org